Team Leader – Multi Hotel Sales – Canada, Remote

Job Summary

Join Marriott International, the world’s largest hotel company, and take your career to new heights. As a Group Sales Manager, you will lead a dynamic team responsible for driving group sales for Marriott hotels handling up to 50 peak room nights.

In this leadership role, you’ll guide and motivate your sales team to deliver exceptional results, ensuring top-quality service, seamless communication, and strong collaboration with hotel partners. Your focus will be on maximizing revenue, strengthening client relationships, and aligning customer needs with the right Marriott brand experiences.

If you’re passionate about sales, hospitality, and leadership, this is your opportunity to grow within one of the most respected hotel organizations in the world.

Key Responsibilities

Sales Strategy & Operations

• Lead daily operations for your group sales team to meet revenue goals and deliver exceptional customer experiences.

• Partner with Market Sales leaders and hotel management to implement winning sales strategies that drive occupancy and revenue.

• Manage sales resources effectively to secure high-value opportunities for each property.

• Analyze market trends, competitor activity, and customer feedback to fine-tune sales tactics.

• Handle incoming group sales leads, align offers with client preferences, and maximize upselling opportunities.

• Ensure accurate, timely communication between the Sales Office and on-property teams.

• Support smooth handoffs to event management teams, ensuring a flawless booking-to-delivery process.

Customer Relationship Management

• Build strong, long-lasting relationships with clients and internal stakeholders.

• Deliver exceptional service that fosters customer loyalty and repeat business.

• Address client concerns promptly and professionally to ensure total satisfaction.

• Coordinate with other Marriott sales channels to maintain a unified and effective sales approach.

• Leverage Marriott’s marketing programs and loyalty incentives to enhance customer engagement and conversion.

Leadership & Team Development

• Manage and inspire a team of Group Sales Managers to achieve and exceed sales targets.

• Set clear performance goals, monitor progress, and provide regular coaching and feedback.

• Collaborate with HR to attract, train, and retain high-performing sales professionals.

• Create a positive, inclusive work environment that encourages collaboration, learning, and excellence.

• Oversee the team’s operational budget, ensuring efficiency and accountability.

• Identify training needs and mentor team members to improve their sales and negotiation skills.

Qualifications

Required:

• High school diploma or GED with 4+ years of experience in sales, marketing, guest services, or a related field.
  OR

• A 2-year degree in Business Administration, Marketing, Hospitality Management, or a related area with 2+ years of experience in sales or marketing.

Preferred:

• Bachelor’s degree in Hospitality, Marketing, or Business.

• Previous supervisory experience in a hospitality sales environment.

• Proven success in group sales, either at the property or regional level.

• Strong understanding of hotel operations, food & beverage, and event planning.

• Experience in team-based selling and knowledge of Marriott’s group sales process.

Why Join Marriott International?

At Marriott International, we don’t just offer jobs — we offer careers. We are proud to be an equal opportunity employer, committed to diversity, inclusion, and accessibility for all. Our global team thrives on collaboration, respect, and shared success.

We believe in helping our associates grow — personally and professionally. Whether you’re managing a team, developing client relationships, or refining your leadership skills, this role is your gateway to long-term success in hospitality sales.

Apply Now