Entry-Level Work-from-Home Position
Job Overview:
Do you want to experience your first job in a vibrant and nurturing environment? Want to work easily with NO EXPERIENCE and work remotely? We are seeking eager, willing to learn, and help others join our team as an Entry-Level Remote Customer Support Specialist.
This is an amazing opportunity for those wanting to kick-start their career, learn new skills, and grow into an empowered team remotely. So we want to hear from you if you are proactive, love learning and enjoy delivering amazing customer experiences!
Key Responsibilities:
What You’ll Do:
As an Entry-Level Remote Customer Support Specialist, you will be primarily responsible for:
Customer Support:
Listen to customers’ queries over email, chat, or phone and ensure you provide timely and correct assistance.
Solutions:
Help customers resolve issues by providing step-by-step solutions and advancing complex issues to senior staff.
Documentation:
Ensure recording customer interactions, feedback, and solutions for reference.
Product Knowledge:
Get to know the company’s products or services to help the customers with informed and better guidance.
Continuous Improvement:
Be involved in training sessions, workshops, and team meetings to learn and enhance your skills and knowledge.
What We’re Looking For:
Remote Job No Experience Needed
No experience? No problem! We are looking for candidates who will be excited and have a can-do attitude. Technical skills are not required, but the following traits will give you a leg-up:
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Good Communication Skills:
Building rapport with customers requires clear and friendly communication in both the written and verbal form.
You Have A Problem Solving Mentality
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Customer service skills:
Empathy & Patience: Understanding the customer pain points and acknowledging it with empathy and professionalism.
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Flexibility:
Willing to learn new tools and processes in a fast-moving environment.
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Basic Computer Skills:
Understanding email, chat applications, and other online tools is a benefit but not required.
Why Choose Us:
Be Your Own Boss: Control your destiny
Tailor make your timetable: Have a work life balance
Live the life of your dreams: Create the perfect work-life balance
Perks:
Health Insurance Coverage: Take care of your health.
Adventure Awaits: Hop on all-expenses-paid trips to engaging places
Work virtually, from anywhere
Benefits:
- Join a collaborative, inclusive team where your unique perspective and expertise are valued.
- Grow in your role, and see if there are opportunities to advance internally.
- To enable individual success, you will receive on-the-job
- and continuous support.
- You get to choose your hours, which is great for balancing personal obligations.
- Work from your home, coffee shop or wherever you are at your most productive.