Job Title: General Manager – Government Services

Location: Canada
Job Type: Full-Time
Salary: Competitive + Benefits
Experience Level: Senior Management
Industry: Government & Public Sector Services

About the Role

We are hiring a skilled and experienced General Manager – Government Services to lead and manage public sector programs and operations in Canada. This leadership role plays a key part in supporting government initiatives, ensuring quality service delivery, and improving public satisfaction. As the General Manager, you will oversee daily operations, manage teams, and ensure compliance with all government regulations.

This role is perfect for someone who has a strong background in managing government services, excellent leadership skills, and a passion for public service.

Key Responsibilities

As the General Manager – Government Services, your main duties will include:

Leadership & Strategy:
Develop and implement strategic plans for government programs and services. Provide vision and leadership to align with public sector goals and community needs.
Team Management:
Manage, train, and support a team of directors, managers, and administrative staff. Build a positive and productive work environment.
Program Oversight:
Oversee the planning, execution, and evaluation of key government projects. Ensure programs are delivered on time and within budget.
Budgeting & Financial Management:
Prepare annual budgets, manage financial resources, and ensure responsible use of taxpayer funds.
Public Relations:
Communicate effectively with stakeholders, including government officials, employees, and the public. Maintain transparency and build trust.
Policy & Compliance:
Ensure that all operations follow government laws, policies, and procedures. Monitor for risks and take corrective actions when needed.
Continuous Improvement:
Identify areas for improvement in service delivery. Lead initiatives that boost efficiency, reduce costs, and enhance citizen satisfaction.

Skills and Qualifications

To succeed in the role of General Manager – Government Services, you should have:

A bachelor’s or master’s degree in public administration, business management, political science, or a related field.
At least 7–10 years of experience in a senior leadership role within government or public services.
Strong understanding of Canadian government structures and operations.
Excellent leadership, problem-solving, and communication skills.
Proven experience in managing large teams and public budgets.
Ability to build strong relationships with internal and external stakeholders.
Experience working with diverse communities and promoting inclusive service delivery.
Knowledge of government legislation, labor laws, and public policies.

Why Work With Us?

We offer a rewarding and stable career in the public sector. As a General Manager – Government Services, you will:

Play a key role in shaping public services and making a difference in your community.
Work in a respectful, inclusive, and professional environment.
Enjoy job security, career growth, and excellent public sector benefits.
Be part of a team that values accountability, innovation, and service excellence.

Work Environment

This is a full-time, office-based role with some travel across Canada as required. The work schedule may include occasional evening meetings and community events.

You will report directly to senior government executives or the board, depending on the department or agency. You will collaborate with a variety of professionals, including department heads, policy makers, consultants, and the public.

How to Apply

If you are ready to take the next step in your career and make a lasting impact, apply today for the General Manager – Government Services position. We encourage candidates from diverse backgrounds to apply.

Please submit your resume and a cover letter highlighting your relevant experience and why you are a great fit for this role.

General manager – government services