Hospital Community Outreach Counsellor, CYYA

Salary Range: CAD $42.27 – $52.81 per hour
Location: Surrey, British Columbia
Job Type: Casual

Fraser Health is hiring a Casual Hospital Community Outreach Counsellor (CYYA) in Surrey, BC. If you are passionate about supporting children and youth with mental health and substance use challenges, this is a rewarding opportunity to grow your career in a trusted healthcare organization.

Fraser Health is known for its strong workplace culture built on Respect, Caring, and Trust. Employees value the supportive team environment, professional growth opportunities, and meaningful community impact.

Why Join Fraser Health?

Working with Fraser Health means becoming part of a dedicated healthcare team that makes a real difference in people’s lives. The organization supports diversity, promotes planetary health, and provides a positive and inclusive work environment.

Benefits Include:

• Competitive hourly pay

• Comprehensive health benefits

• Professional development opportunities

• Supportive multidisciplinary team

• Meaningful work helping children and families

This role is perfect for professionals who want to work both in hospital and community settings.

About the Role

As a Hospital Community Outreach Counsellor, you will support children, youth, and young adults experiencing mental health, behavioural, substance use, or developmental challenges. You will work as part of the Child, Youth & Young Adult (CYYA) Mental Health & Substance Use Services Transition Team.

You will report clinically to the Clinical Practice Leader and administratively to the Manager or designate.

This role combines hospital support with community outreach services. You will help clients transition smoothly from hospital care to community-based programs.

Key Responsibilities

1. Client Assessment and Mental Health Support

• Assess emotional, behavioural, and mental health status

• Conduct mental status exams when required

• Document accurate and timely clinical information

• Monitor client progress and reactions to medications

You will use trauma-informed and evidence-based approaches when supporting children and families.

2. Individual and Group Counselling

You will provide:

• One-to-one counselling sessions

• Group therapy sessions

• Psycho-education programs

• Crisis intervention support

• Behaviour management strategies

• Conflict resolution and de-escalation techniques

You will also provide support and education to families and caregivers.

3. Case Management and Treatment Planning

• Triage new referrals

• Develop recovery plans and treatment goals

• Participate in case conferences and team meetings

• Support home visits and outreach services

• Share workload with multidisciplinary team members

Your role ensures clients receive coordinated and consistent care.

4. Community Outreach and Advocacy

You will connect clients with important community services, such as:

• Healthcare providers

• Ministry programs

• Educational services

• Recreational programs

• Other support agencies

You will help families navigate services and ensure smooth transitions from hospital to community care.

5. Documentation and Record Keeping

• Maintain accurate client records

• Use clinical information systems like PARIS

• Prepare reports and progress notes

• Follow privacy and Freedom of Information guidelines

Proper documentation ensures quality care and regulatory compliance.

6. Medication and Daily Living Support

• Assist clients with medication management

• Support daily living activities

• Escort clients to appointments and community programs

• Drive clients when necessary (valid license required)

You may also supervise social and recreational activities.

7. Team Collaboration and Professional Development

• Participate in team planning and meetings

• Support volunteers and new staff orientation

• Assist students during training placements

• Contribute to program development and quality improvement

• Stay updated on mental health legislation and best practices

You will actively contribute to service improvement initiatives.

Qualifications and Requirements

To apply for this Hospital Community Outreach Counsellor job in Surrey, BC, you must meet the following criteria:

Education

• Bachelor’s Degree in Child and Youth Care, Social Work, or a related health discipline

Experience

• Minimum one (1) year recent experience working with children and youth with mental health issues

• Experience in a multidisciplinary healthcare setting

License

• Valid BC Driver’s License

• Access to a personal vehicle with business insurance

Required Skills and Abilities

The ideal candidate will have:

• Strong knowledge of child and adolescent development

• Understanding of mental health and substance use disorders

• Knowledge of behaviour management techniques

• Familiarity with BC Mental Health legislation

• Excellent communication skills (written and verbal)

• Strong crisis management and conflict resolution skills

• Ability to work independently and in a team

• Good organizational and time management skills

• Computer proficiency (word processing and databases)

• Physical ability to perform job duties

This role requires emotional resilience and the ability to work in high-stress environments.

Who Should Apply?

This opportunity is ideal for:

• Child and Youth Care Workers

• Social Workers

• Mental Health Counsellors

• Healthcare professionals passionate about youth mental health

• Professionals seeking community outreach roles in British Columbia

If you enjoy helping children and families overcome challenges, this role is for you.

Apply Now