Are you passionate about fashion, footwear, and creating an amazing customer experience? A Sales Lead at Journeys plays a key role in helping teens and young adults express their unique style. With more than 800 stores across the U.S., Puerto Rico, and Canada, Journeys is a top teen retail brand, known for iconic footwear and accessories from top names like Vans, Converse, Dr. Martens, Timberland, Birkenstock, Crocs, Adidas, UGG, and Hey Dude.
Working at Journeys means being part of a vibrant, youth-focused culture that celebrates creativity, individuality, and self-expression. The brand is more than just a shoe store—it’s a lifestyle built around community, music, art, and an energetic in-store experience.
Why Work at Journeys?
Joining the Journeys team comes with exciting benefits and growth opportunities. Team members enjoy:
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A fun, energetic, and inclusive work environment
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Rapid promotion opportunities—Journeys strongly promotes from within
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Recognition and rewards for high performance
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A supportive team culture with an Attitude That Cares
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The freedom to express your personality and style
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Competitive pay, commission, bonuses*, and generous employee discounts
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Great benefits including medical, dental, and vision options*
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Integrity-driven leadership and a company that values passion and creativity
(*Benefits and pay may vary by location.)
For more details, visit the official careers page.
Job Summary
The Journeys Sales Lead supports store management by helping run daily store operations, coaching team members, delivering great customer service, and driving strong sales performance. This role is ideal for someone who loves retail, enjoys motivating others, and thrives in a fast-paced environment.
Key Responsibilities
As a Sales Lead, you will:
Sales & Customer Service
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Meet and exceed personal and store sales targets
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Deliver an engaging, full-service shopping experience
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Build strong connections with customers and resolve issues professionally
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Represent the Journeys culture through outstanding service and style
Team Leadership
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Assist in training, motivating, and developing sales associates
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Provide ongoing coaching, feedback, and accountability
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Lead the team when store management is not present
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Help create a positive, high-energy store environment
Store Operations
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Perform all opening and closing procedures
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Manage daily store operations in the absence of store management
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Support Loss Prevention strategies and protect company assets
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Complete bank deposits, assigned tasks, and store paperwork on time
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Follow all company policies, procedures, and safety standards
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Maintain visual merchandising and store cleanliness
Job Requirements
To succeed as a Journeys Sales Lead, you should have:
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Retail or customer service experience (preferred)
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Strong communication and people skills
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A positive attitude and willingness to learn
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Ability to multitask in a fast-moving retail environment
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Motivation to hit sales goals and grow in your role
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Flexibility to work nights, weekends, and holidays
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Ability to lift up to 50 lbs, climb, bend, and stand for long periods
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Completion of all required training programs
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Minimum age of 18 (varies by state/province)
Pay & Benefits
Journeys offers competitive compensation, including:
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Hourly base pay
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Sales commission and bonus opportunities*
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Benefit packages that may include health, dental, and vision insurance*
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Paid time off and community service opportunities*
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Employee discounts on footwear and accessories
